Turn Client Challenges Into Triumphs

**This event is intended for Architect and Design Firms only. If you are a manufacturer or industry partner, we’d love to connect with you in another capacity. Please reach out for more details.**

Description

Whether it’s a full remodel or a single room design, working in someone’s home for months at a time can be demanding. Join us for what’s sure to be a lively panel discussion talking about how to tackle difficult client interactions and how to change a challenge into a triumph.

Moderator: Lesley Stump, Tom Stringer Design Partners

Panelists: Mitchell Channon, Mitchell Channon Design | Janet Blutter Shiff, Blutter/Shiff Design | Brynn Olson, Brynn Olson Design Group

We’ll talk about challenges such as:

• Indecisiveness
• Conflicting opinions from the same client
• Pricing structure
• Undercutting your selections

Learn how to:

• Get comfortable asserting the reason behind your recommendations
• Communicate effectively and clearly
• Protect the strength of your plan by not saying yes to every client request
• Set boundaries

You’ll walk away from this session with valuable insight and tips, but maybe more important, you’ll walk away knowing you are not alone in these challenges!

Earn .1 CEU credit

In partnership with ASID Illinois