Simply put, Change Management is a collective term for all approaches to prepare and support individuals, teams, and organizations in making an organizational change. For workspace design management, CM crafts a smooth transition for employees from their current work environment to their future workspace.
Frank Duffy and his colleagues at DEGW provide a simple but elegant description of CM when they described architecture and workspace design as “preparing the space for the people”, and change management as “preparing the people for the space.” Managers who adopt this mindset proactively are facilitators, capable of driving the change and leading their team without disrupting or causing discourse within the company.
Change guru John P. Kotter, author of bestsellers which include Heart of Change and Leading Change, highlights a few key elements that affect changes towards workspace design for your managerial leaders.
- Visible and attentive senior level sponsorship
- Active committees – comprised of 10-15 representatives from priority departments,
- Regularly-scheduled meetings (e.g – monthly)
- Early launch (during programming or schematic design phases)
- Evolutionary process and deliverables (dependent upon staff interests and needs)
- Well-defined communications plan
- Transition activities (e.g – pilot projects, mock-up workstations, etc.)
If you want to discover more about Change Management, check out Haworth’s extensive guide here.